.Many in the Chat Help Room are there just to help and they do, day in and day out, sometimes it`s a thankless job, and perhaps you don`t realize but hey ! they do this for FREE ! This was sent as a Thankyou to all those that deserve a little more, SO if any of YOU know of Helpers not mentioned please, let me know I`ll add them. Perhaps others with influence at Yahoo!! will see this and take possitive action. Do you know any Yahoo! Big whigs?? I`ll send this to them as well just E-mail me their addresses....Thanx
To: Dave Filo & cc to Jerry Yang
Date: Tues. 26, Sept. 2000
Subject: Concerning Great Chat Helpers
To the Creators of Yahoo!
Dear Mr. Filo and Mr. Yang,
I'm new to the Internet, and know little technically about computers and how they work, also I'm recently new to Yahoo!. .
I have a suggestion that will make this wonderful site even better and safer for the Beginner and frequent user alike. In your help files you say repeatedly to check out or go to " The Yahoo! Chat Help room" so I did (and a couple other rooms) seeking added help. I found some jerks and rude- humiliating people.. some that gave advice that messed up my computer, done only because they could OR didn't grasp that not every computer can do the same or accept the same things as a high tech computer with gobs of memory. There were some that have NO patience with newbies they just like to spout their smarts...as well as making you feel like an idiot for even trying to understand the Internet
....BUT some are True Helpers, extraordinarily kind, very knowledgeable, and some with almost infinite patience.. I make my suggestion`s because of THEM.
You (Yahoo!) say you penalize for abuse on your siteeven banning some....true? Well why not reward the True Helpers, the really good helpers , give them a bonus. They deserve some perks. Make it worth their while to be exceptional. and give them your thanks for helping to make YAHOO! so attractive to many , like myself. Maybe you could give a choice of gifts like computer accessories, books , a Yahoo hat or shirt signed by one of you two creators ? Maybe they could chose to earn extra space for their Web site.
Other sites give money and gifts just to be on their site , this would be giving for a higher purposeappreciation of help well done!! You could have people vote, then have some of your pros or even yourselves check out the authenticity of those voted for to see if they are True Helpers. ..even check other rooms they are inBUT especially those from Yahoo! Chat Help Room .
I have seen 1st hand how well incentive programs work, and your business DOES improve if the truly GOOD workers are shown they are appreciated.. .you keep them at your place(or site) rather than loosing them to someone else.. Many of these people in Yahoo Chat Help room have been with you along time, couldn't you on my behalf as well as ALL those that they have helped say thanx in a special way????
Here is a small list of a few really kind and good,True Helpers :
iggy_goddess -- Match_14--The_Dreamweaver -- dinosloar-- Master_Lo_Tek--Zen_2002--big_brother_77--Zing_USA-whitehawk-- G_R_E_E_N_I_E----gripejuice---tamtam2u2000 ----PhotosHelper.. and many more but these helped me a lot, because of them I'm not looking for another site to call home (..I will check other searches because I need to for some of the articles I write) But I have as others , found a good home at Yahoo!Please take note of the 1st three on this list, they were really good & True helpers in the truest sense of the word, firm, precise yet the essence of kindness.
Sincerely xxxxxxxx ( pokeyim ...log-in name in Yahoo!)